If we put it simply, the strategic framework includes case and activity management implemented in collaboration, within teams dedicated to get things done and to report activities in real time through standard email management tools.
Definition
- A strategy is the pattern and iterative processes defining the organization’s major goals, policies leadings activities into a cohesive whole.
- A case is a topic of discussion or a situation to resolve within a project
Activities are
- Emails and text messages
- Calls,
- Meetings,
- Readings and back up information,
- Writing, publishing and sharing operational information,
- Promotional documents and presentations